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ServiceNow Consulting Services

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The objective of our Consulting is to provide clients with a strategic, consultative approach that ensures successful ServiceNow implementation. We focus on establishing well-defined service management policies and procedures, translating them into clear, actionable platform requirements. This structured approach brings accountability and efficiency to your IT operations.

Mirroar empowers organizations to expand their IT Service Management capabilities, aligning processes with best practices and business goals. Our consulting services guide organizations through deployment, ensuring smooth adoption, optimized workflows, and measurable improvements in service delivery.

Our Advisory and Consulting Services Include

Vision & Alignment Workshops

Facilitate workshops to gain insights into existing business processes and align strategic goals.

Current & Future State Analysis

Conduct thorough analysis of current and future states, evaluating the platform’s conditions.

Module & Licensing Consultation

Assist customers in identifying suitable ServiceNow modules and appropriate licensing options.

Licensing Optimization

Offer consultation to optimize ServiceNow licensing for different modules.

Roadmap Creation

Create a comprehensive roadmap outlining initiative sequences, timelines, priorities, dependencies, and business impact.

Governance Setup

Establish governance structures and processes to monitor and measure progress effectively.

Architecture Design & Modeling

Utilize industry-standard frameworks for architecture design and modeling.

Business Capability Mapping

Perform business capability mapping to provide a holistic view of functions and processes aligned with ServiceNow.

Integration & Interoperability Solutions

Design solutions for integrating and connecting various IT tools, systems, and platforms.

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