The Mirroar ServiceNow Service Portal serves as a user-friendly front-end portal framework that empowers enterprises to create self-service experiences for both customers and employees. By harnessing data from your ServiceNow instance, the Service Portal provides an intuitive interface that enables users to conveniently access various features and applications within the ServiceNow platform. Think of it as a user-friendly website that shields end-users from the complexities of the underlying technical infrastructure. It not only simplifies navigation but also increases adoption, reduces dependency on support teams, and improves overall user experience. With better accessibility, organizations can deliver faster resolutions, personalized interactions, and seamless digital engagement across all touchpoints.

Mirroar’s Service Portal modules enable easy service access, request tracking, and collaboration, enhancing employee productivity and experience. It centralizes all employee needs into one unified interface, simplifies issue reporting, reduces waiting time, boosts self-service adoption, and delivers a more intuitive, modern, and seamless digital experience for end users, making everyday work smoother and faster. Additionally, it empowers users to quickly find answers, submit requests, and track status without depending on IT teams, resulting in faster resolution, improved transparency, and significantly higher satisfaction levels. This ultimately increases workflow efficiency and supports smarter decision-making across the organization.

• Faceted and AI Search
• Employee Centre Pro
• Taxonomy Consulting
• Custom Widgets