Service Portals

Build engaging Customer and Employee portals with Mirroar’s Portal expert

The Mirroar ServiceNow Service Portal serves as a user-friendly front-end portal framework that empowers enterprises to create self-service experiences for both customers and employees. By harnessing data from your ServiceNow instance, the Service Portal provides an intuitive interface that enables users to conveniently access various features and applications within the ServiceNow platform. Think of it as a user-friendly website that shields end-users from the complexities of the underlying technical infrastructure.

Drive user adoption, productivity, and satisfaction

by crafting captivating app experiences.

Effortlessly design application experiences

using intuitive, no-code, drag-and-drop development tools.

Empower users to request catalog

items through direct submissions or by utilizing a convenient shopping cart feature.

Modules Expertise:

Faceted and AI Search
Employee Centre Pro
Taxonomy Consulting
Custom Widgets

With Mirroar Solutions our Clients and Partners have experienced

Enhanced User Experience: Resulted in a 40% increase in user satisfaction and engagement.
Increased Self-Service Adoption: 30% reduction in support ticket volume as users are empowered to find answers and solutions independently.
Personalization and Customization: Mirroar Solutions ensures that the Service Portal is tailored to each organization's branding and requirements, resulting in a 25% increase in user engagement and interaction.
Mobile-Friendly and Responsive Design: The mobile-friendly and responsive Service Portal has led to a 35% increase in service utilization through mobile devices.
Improved Service Management and Governance: 30% reduction in incidents and service disruptions through standardized processes and governance.
Integration with Backend Systems: Results in a 45% reduction in manual effort and data entry errors.
Analytics and Reporting: Drive data-driven decisions, leading to a 15% improvement in service performance and continuous improvement efforts.