Mirroar’s strategic partnership with ServiceNow makes us one of the leading ServiceNow partners globally. Our expertise is best suited for bringing increased engagement, visibility, and automation to your IT processes and infrastructural performance. Mirroar uses the ServiceNow platform to centralize your business and IT service requests so you can better focus on working at expanding your business and make unperturbed decisions.
We help you meet the needs of your organization. Our team including engineers, advisors, technical architects, and engagement managers collaborate to get your ideas off the ground towards a successful implementation.
Benefits of Servicenow
- Designed for large enterprises and meets the requirements of IT industry, customer management and scalability easily
- Single point of contact for customer service management
- Faster ROI with enhanced analytics and rapid implementations resulting in better customization and upgrades
- Workflow automation systems results in better customer service
- Elimination of redundant processes for maximized efficiency
- Low amount of configuration required for your IT infrastructure as compared to other technologies
ServiceNow has proven to be faster and more scalable for various organizations. Be it Application Development, IT Service Management, HR Service Management or Security Operations, ServiceNow provides you with a pool of services to make your organization better than ever.
ServiceNow tools help you in bringing visibility to you r IT infrastructure. From handling disruptions to optimizing costs, these tools help you in staying ahead of everyone else. Whether it is integration, deployment, reporting, administration or maintenance, ServiceNow is there to cover you. The consulting services offered include ServiceNow ITSM, ITOM, SAM, ITBSM, Security Operations, HR Service Delivery and Performance Analytics.
ServiceNow offers seamless migrations of data and database from legacy management systems with the help of pre built APIs and by analyzing and evaluating the existing migration tools. Third party tools are integrated with cloud services and CRM as per your business requirements. Post migration, the service portals with predefined templates are implemented and existing functionality mapping is done with ServiceNow applications.
Top-notch integration frameworks and tools are implemented for enhanced scalability like integration with IaaS, PaaS, ERP, APIs, data sources, communication systems, etc. Continuous support is provided for workflows, service improvements and external systems. ServiceNow’s integration with AWS cloud using ServiceNow Cloud Management application for provisioning cloud resources and integration with Azure AD using ServiceNow to enable users to sign in to ServiceNow with their Azure AD accounts and perform centralized management of your accounts in the Azure portal.