Security-Operations

ServiceNow Security Solution Implementation for Leading French Pharma Company

Posted on 07:01 AM - 21st Jul 2023

Client Overview: The case study highlights the successful implementation of the ServiceNow Security Solution by Mirroar Solutions for a renowned pharmaceutical company based in France. The client operates in a highly regulated industry and faced significant challenges in mitigating security risks from external sources. Challenges: Regulatory Compliance: The client had to adhere to strict regulatory requirements imposed by French and European Union (EU) authorities, such as GDPR and ANSM guidelines. Ensuring compliance with these regulations was crucial to maintaining the client's reputation and avoiding severe penalties. Evolving Threat Landscape: The client faced persistent cybersecurity threats from external sources, including targeted…

workflow

Revolutionize Your Workflow Efficiency: Enhancing IRM Processes with Service Now

Posted on 18:33 PM - 19th May 2023

In Today's fast-paced business environment, organizations need efficient and user-friendly tools to streamline their processes and ensure compliance. Introduction This case study explores how, a leading social media company, experienced limitations with their existing Salesforce platform and sought to enhance their user experience by implementing ServiceNow. Discover how Mirroar partnered with ServiceNow is addressing their pain points and revolutionizing their workflows, enabling them to achieve greater productivity and effectiveness. Identifying Pain Points Before embracing ServiceNow, our client faced several challenges with their existing setup. Here are the pain points they encountered: Limited visibility into request details: They struggled to access…

2-1

Inventory Tracking Made Convenient Through Integration

Posted on 09:28 AM - 29th Jun 2020

Overview In this very device-centric world, everything operates on different devices be it mobile, laptops, desktops, or any other system. Every organization needs an end number of devices to operate because of which a lot of unmanaged devices are trickling into their environment. To solve the issue being faced by a client for Mac devices, we brought in Jamf Pro for the management. We improved the CMDB for configuration items, the process to import hardware and software into ServiceNow with the JAMF Pro into the ServiceNow CMDB. Challenges When there’s a wide range of devices, it tends to raise some…

3-1

Enhancing Employee Working Experience Through Mobile Applications

Posted on 09:28 AM - 29th Jun 2020

Overview At Mirroar, we believe in providing the best of services to our clientele resulting in an enhanced experience for their employees. With the help of ServiceNow, Mirroar created a mobile application named SNOW App using Now Mobile service configured with instance and useful working modules. This application was designed for keeping track records of the company employees by providing them with a single platform for storing personal information, tasks, requests, approvals, etc. Our team was committed to designing a convenient and user-friendly application for the end-user that could be easily availed on the App Store or Google Play store.…

Service_Mapping

Service Mapping To The Rescue

Posted on 09:26 AM - 29th Jun 2020

Overview Gone are the days when it was hard to keep track of your assets and databases being located at different locations and you faced difficulty in accessing the same from a single point. In this era of technological advancement, tools like Service Mapping have come to your rescue. With the help of this tool, we improved the CMDB usability and visibility of configuration items to ensure quality incident, change, and management processes for a client. It also helped to point out where outages occurred and what was the impact of those outages to make better-informed business decisions. Challenges A…

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Security-Operations

ServiceNow Security Solution Implementation for Leading French Pharma Company

w: The case study highlights the successful implementation of the ServiceNow Security Solution by Mirroar Solutions for a renowned pharmaceutical company based in France. The client operates in a

Read More
workflow

Revolutionize Your Workflow Efficiency: Enhancing IRM Processes with Service Now

st-paced business environment, organizations need efficient and user-friendly tools to streamline their processes and ensure compliance.

Introduction

Read More

2-1

Inventory Tracking Made Convenient Through Integration

In this very device-centric world, everything operates on different devices be it mobile, laptops, desktops, or any other system. Every organization needs an end number of devices to operate because

Read More

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